This watch replaces a Pebble Steel that has been in use since 2016. After six years the battery in the Pebble Steel is waning. The main features I was looking for were similar water resistance, at least one week of battery life and phone media control. As for the later, the Moto 100 only provides media controls for play/pause, previous and next. The Moto Watch does not show active media from the connected mobile device. The Pebble Steel does the later as well as providing volume control. The Amazon listing for the Moto 100 says it will skip tracks or turn up the volume without needing easy access to your phone. This statement is inaccurate.
The aluminum case and overall build quality appear quite nice. The battery life is about one week and it charges in about an hour.
The PulseOx measurement system is inaccurate in a hypoxemia situation [holding your breath; pulse ox <= 90 %] when the watch reading is compared to a conventional finger style pulse ox device. The Wyze Watch 47 watch has the same deficiency.
Here are several other noteworthy items.
The magnetic coupling of the charging cable to the watch should be stronger. The cable easily becomes detached if the watch is moved. The cable will not stay connected under its own weight.
Unlike the Pebble Steel, the stopwatch will quit timing if one leaves the screen to do something else. The same holds true for the timers.
The 10 second duration of the vibration related to the alarm functionality isn’t long enough to wake me up.
The short, usually one word or partial word notifications, for example from emails, provided on large LCD touch screen isn’t detailed enough to be readily identifiable.
After six weeks of use, the lights associated with the heart rate and PulseOx measurements quit. As a result, the related dynamic health functions fail to work. The next day the watch failed completely and no longer powers up. The product has a two-year warranty. See the photo for the likely culprit.
The Motowatch support team requests numerous “quick” videos related to the watch functionality when simple photos suffice. There is nothing quick about the process of sending a 25 MB, 10 second video, [link] via email! The support team should be more considerate of the customers’ time.
After more than a week of answering emails from Motowatch and providing needless videos, the watch was replaced by eBuyNow LTD. The replacement lacks any ability to control media playback on the connected smartphone. It’s also worth noting that the magnetic attraction between the charging cable and the watch is much better on the replacement compared to the watch originally received. It’s unclear why there is such variability between presumably identical products.
I ultimately received a RMA and returned the product. It took weeks and additional emails before I finally received the promised refund from eBuyNow LTD via PayPal. During this process, eBuyNow LTD customer support claimed more than once being overwhelmed with “logistical problems”. Overall, this entire experience with the seller was very frustrating and time consuming.
I went on to purchase an Amazefit GTR 3 Pro LTD which has an OS like the Moto 100, only far better implemented. Except for the PulseOx accuracy, it has none of the faults noted here of the Moto 100.
Genie - Research Bot
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